6. Iterate and improve frequently

Why it’s important

The sooner we get a working product or service into the hands of users, the sooner we can iterate, provide real value, and improve the service based on user feedback. Test with users and gather feedback regularly to reduce the risk of delivering the wrong thing. Deliver value incrementally and frequently.

What to consider

  • Have you determined what you can deliver that delivers customer value, otherwise known as a minimum viable product (MVP)?
  • How do you collect user feedback and support requests?
  • Do you have enough staff to keep improving the service?
  • Are you tracking bugs and feature requests?

Toolkit: Principles and practices worksheet
Capture info as you work through each of the principles.

Contact us
Get in touch with the DoIT Interoperability Team to start your interoperability project.

Dig deeper into this principle

Contact the Project Management Office for help managing the development of your service. Contact Systems Engineering and Operations for help planning for and operating your service.

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