These 12 principles help us create and run great interoperability services. They were developed in collaboration with campus partners and are rooted in industry best practices. These principles are always evolving and we welcome your input.
Design and test solutions with users to make sure you’re solving the right problems in the right ways.
Work across organizational and technical borders to understand and solve a whole problem for users.
Provide a service that everyone can use fully, regardless of disability or internet bandwidth.
Set up a multidisciplinary team to build and run a service sustainably, with a decision-making leader.
Decide what data is collected, stored, and shared. Consult with experts on security risks.
Determine what performance indicators make sense for your service and make it available.
Maximize functionality to allow systems to “talk” and “understand” the info passed to one another.
Minimize service downtime and have a plan for outages. Keeping users informed and supporting their needs.