4. Make sure everyone can use the service

Why it’s important

Because the use of digital resources is a necessity on campus, it is vital that ALL users can fully use your service, regardless of a permanent or temporary disability, English literacy, or tech literacy. If your service is not accessible, it’s not usable. Design an intuitive experience so that users succeed the first time, unsupported.

What to consider

  • Have you ensured the accessibility of your content and user interface? Is it perceivable, operable, understandable and robust?
  • Have you written your content in plain language so that all users can understand it?
  • Is your digital content and interface usable by those with auditory, visual, motor and cognitive disabilities?

Toolkit: Principles and practices worksheet
Capture info as you work through each of the principles.

Contact us
Get in touch with the DoIT Interoperability Team to start your interoperability project.

Dig deeper into this principle

The Center for User Experience can help you understand your users’ needs and pain points.

Please send feedback to the DoIT Interoperability Team. We welcome your input!